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What are cookies?
A cookie is a text file placed on your computer, mobile device or device connected to your computer.
What kind of cookies are there?
There are different types of cookies. Functional cookies are placed to ensure that the website is functionating properly.
Aside from the functional cookies, there are cookies to give you a more relevant web experience and serve relevant advertisements. In the cookiesetting above you can switch on/off cookies and settings which we use to make our content or advertisement more relevant for you. More information on these cookies and settings can find below.
Webfleet websites and services need to be able to store and retrieve information to provide you with the service or information you asked for. For example your language setting and username for login in. This is done through functional cookies. This storage and retrieval of information only happens when you use such a service. As these cookies are needed for a well functionating website and to deliver the service they will placed on your device. Further we use site analytic cookies. We use Google Analytics, Google Optimize, Hotjar and Google Tag Manager to collect site analytics to constantly improve our website.
Personalization & advertisement cookies and settings
When you are visiting our website or see our advertisements, we would like to give you a more relevant, personalized experience. In order to do this, we use personalization & advertisement cookies and settings. With these cookies we collect information about your interest and use this information to give you a more personalized experience. We use the following cookies and settings:
If you do not want these cookies or settings to be placed, just simply untick the cookie setting above and save your settings.
Does Webfleet use any other technologies than cookies?
Cookies are the main method used but sometimes information is stored and retrieved using other technologies, such as file transfer and Web API’s (Web Application Programming Interfaces) e.g. when you attach a Webfleet device to your computer.
From October 1st 2020, please do not download or use any documents with a TomTom Telematics reference!
We are excited to inform you that a brand new Partner Portal will be launched in the upcoming weeks where only most recent, updated files will be available.
If you are unable to log in to your Webfleet account due to lost or forgotten Webfleet login credentials, you will need to request a new password. To do so, choose one of the following options:
Resetting your password:
You can easily reset your password. Enter your user and account name and Webfleet will send an email to the email address of the user. Click the link in this email to set a new password.
You are the administrator of the Webfleet account and are unable to log in using your own credentials:
Contact our Technical Support and request to have your administrator user password reset. As soon as your request has been approved, the login details including a new password will be sent automatically to the email address that was provided on your Webfleet contract.
You are the administrator of the Webfleet account and are asked by a user to reset their password:
Being a Webfleet administrator you have the ability to manage user permissions through your own login credentials. Therefore you may be contacted by a user if they have forgotten their password. You can assign a new password to an existing user by generating a new password.