Are you passionate about the success of your customers and the value they receive from the solution you helped create? Do you enjoy building strong partnerships with your customers? Are you as comfortable listening to customer feedback as you are providing the feedback to your product team? Are you able to consume information, provide solutions based on your expertise, and truly find happiness in helping people? Then we might just have something for you...
What you will be doing?
Simply put, as a CSM you will be responsible for retention and expansion of our WEBFLEET customers. As a member of the global Webfleet Solutions team, you will have to deliver the following:
What do we expect from you?
To be successful as a Customer Success Manager, this is the kind of profile we have in mind:
What can you expect?
Let’s not forget the good stuff!
Who are we?
Webfleet Solutions, known as TomTom Telematics until October 1st 2019, is one of the world’s leading telematics solution providers, dedicated to fleet management and connected car services. With our Software-as-a-Service solution WEBFLEET we are helping more than 50,000 customers worldwide to increase their fleet efficiency by improving vehicle and fleet performance, saving fuel and reducing CO2 emissions. As of April 1st 2019 we are a part of Bridgestone Europe NV/SA (“Bridgestone”), a subsidiary of Bridgestone corporation, the world’s largest tyre and rubber company.
Together with our team of more than 700 employees in 16 countries we make a difference in the telematics industry while influencing tomorrow’s mobility by developing state-of-the-art-technology and delivering world-class services to our customers. Besides, offering multiple benefits to our employees, we have created an environment that combines a variety of exciting challenges with an international and informal work atmosphere that makes Webfleet Solutions a great place to work.
For further information, please visit webfleet.com
Want to join us?
We are looking forward to your application.
Pre-employment screening might be part of the selection process.