Henry's Wrecker Saves $40,000 per Month in Fuel Costs with TomTom
Henry's Wrecker Service was established in 1972 with a fleet of 12 trucks. Today, Henry's serves the Washington, DC metropolitan area with more than 200 vehicles and 220 employees in 18 locations. The company's coverage area ranges from Towson, Maryland in the north, to the five counties of northern Virginia in the south, and as far west as Front Royal, Virginia.
Henry's Wrecker chose a TomTom fleet management solution. Charlotte-based Traxxis GPS Solutions sold and installed it.
Henry's TomTom fleet management system is improving the productivity of both its dispatchers and its drivers. “Our dispatchers are just like air traffic controllers now,” says Scheler. “We quickly integrated our TomTom fleet management system and our Beacon mapping software so we could show it on two 46-inch flat-screen TVs in dispatch. You see a dot where the call is and dots where the trucks are. So our dispatchers can see the closest truck and give the customer an accurate estimate for arrival. It also means fewer miles traveled to a call, so more productivity for the drivers. And since they're commissioned, both the driver and the company make more money.”
“With billing, if a customer wanted to pay you on the spot, we had to guess the mileage. Now all our drivers just check the TomTom and it tells them. Our billing is accurate and consistent.”
“Once you have this system, you realize what you’ve been missing. With TomTom, Beacon and Traxxis, we have total visibility, we bill more accurately, and we’re working more efficiently.”