A cookie is a text file placed on your computer, mobile device or device connected to your computer.
There are different types of cookies. Functional cookies are placed to ensure that the website is functionating properly.
Aside from the functional cookies, there are cookies to give you a more relevant web experience and serve relevant advertisements. In the cookiesetting above you can switch on/off cookies and settings which we use to make our content or advertisement more relevant for you. More information on these cookies and settings can find below.
Webfleet Solutions websites and services need to be able to store and retrieve information to provide you with the service or information you asked for. For example your language setting and username for login in. This is done through functional cookies. This storage and retrieval of information only happens when you use such a service. As these cookies are needed for a well functionating website and to deliver the service they will placed on your device. Further we use site analytic cookies. We use Google Analytics, Google Optimize, Hotjar and Google Tag Manager to collect site analytics to constantly improve our website.
When you are visiting our website or see our advertisements, we would like to give you a more relevant, personalized experience. In order to do this, we use personalization & advertisement cookies and settings. With these cookies we collect information about your interest and use this information to give you a more personalized experience. We use the following cookies and settings:
If you do not want these cookies or settings to be placed, just simply untick the cookie setting above and save your settings.
Cookies are the main method used but sometimes information is stored and retrieved using other technologies, such as file transfer and Web API’s (Web Application Programming Interfaces) e.g. when you attach a Webfleet Solutions device to your computer.
New TomTom Telematics research highlights large number of SMEs frustrated at workflow inefficiency and turning to automation to improve productivity, communication and cost
Amsterdam, 14 March 2019
81% of decision makers working for small and medium sized businesses that use vehicles believe they could get more jobs done if they could digitise more of their workflow, according to a new study from TomTom Telematics. Yet, when asked how they handle everyday tasks such as expense management, customer updates and quoting and invoicing, the majority revealed they either manually or somewhat manually do so.
Elsewhere in the study, 59% of respondents agreed that reporting working times took up too much time. There was also a general consensus that fuel and vehicle management was an area for concern, with 66% saying they could do more to reduce fuel costs and 55% saying their vehicle costs were higher than necessary.
‘We spoke to over a thousand companies from across the EU and the USA,’ says Beverly Wise, Sales Director UK, TomTom Telematics. ‘Two things came up again and again. First, SMEs are frustrated by the costliness, time ineffectiveness and potential for error experienced when handling essential tasks manually. And two, managers want digital solutions to take care of these jobs.’
The respondents also expressed frustration regarding internal communication and team management. 51% said the inability of their field teams to follow the assigned schedule has a negative impact on their business and 53% indicated they are not certain their drivers are behaving safely on the road. Meanwhile, 55% agreed they have an issue regarding miscommunication with their field team.
‘This is another area in which decision makers are using automation to cut out inefficiencies,’ says Wise. ‘23% of respondents now fully automate the process of identifying and dispatching the best team member for the job, while 41% mainly automate it.’
‘At TomTom Telematics we are heavily invested in the success of SMEs that use cars and vans as part of their business and want to give them the fullest support in adopting powerful digital processes that improve their workflow. Our latest eBook, Digitising the Workflow, offers insight based on this exclusive research to show SMEs how others in their industry are approaching digitisation and automation.’
The full report is available free on the TomTom Telematics website.