Workflow Management
Manage your workflow, improve customer service and get more jobs done
Connect our Webfleet workflow management solution with a PRO Driver Terminal and get all the valuable information you need about your orders and drivers. Our transportation management system supports seamless communication with your team in the field and helps you to streamline your workflow management. The net result? Happier customers, increased efficiency and so more jobs done.
Explore our workflow management solutions
Professional navigation
Professional navigation
Stay on the fastest routes and get more jobs done with best-in-class navigation and live traffic updates
Order dyspatching and optimisation
Order dyspatching and optimisation
Boost productivity and improve customer satisfaction with efficient order scheduling and tracking
Scheduled maintenance
Scheduled maintenance
Stay on top of your fleet's maintenance tasks with advanced vehicle diagnostics to help you increase safety and reduce costs
Tools and apps for workflow management
Driver terminals
Driver terminals
Optimise your fleet with navigation, communication and reporting tools
Operations management app
Operations management app
Stay connected to your vehicles, drivers and assets even if you're working on the go
Workflow management app
Workflow management app
Digitise your workflow and improve efficiency with one mobile app for your drivers
Vehicle inspections app
Vehicle inspections app
Make your drivers’ daily vehicle inspections easier
Mileage tracking app
Mileage tracking app
Reduce time-consuming manual reporting with an digital mileage logbook and trip registration
Webfleet's workflow management software helps you
Optimise order management workflow and complete more orders
Keep your drivers and customers happy
Provide best-in-class ETAs* for customers
Stay flexible in planning, so you can adapt to the unexpected
Reduce time spent on administration tasks
Integrate with other business applications to get the ideal system for your workflow management
Our workflow management software's key features
Dynamic order dispatch and workflow management
Webfleet helps you identify the best suited driver for each job using smart scheduling and dispatch with order status, vehicle status and award-winning traffic info.
Order Optimisation** optimises your sequence of visits in one click. This helps you to plan smarter, reduce mileage, serve your customers better and get more orders done.
Seamless communication
Send jobs and order instructions straight from your office to your driver’s PRO Driver Terminal. The terminal then reads the message aloud to avoid distracting the driver.
You stay connected with your team in the field, getting regular updates on order status and ETAs, so you can react dynamically to unexpected events.
Best-in-class ETAs
Webfleet’ award-winning traffic information helps you give more accurate ETAs to customers.
Professional Navigation uses a complex network of live traffic data and advanced algorithms to help your drivers avoid traffic, improve their workflow and get to the job on time.
Automated processes and reporting
Webfleet's workflow management software takes distracting, time-consuming manual tasks off your plate. Logbook with real-time odometer and working time registration are both automated, for more accurate reporting and less time spent on administration.
Meanwhile, you get job-by-job insight with accurate time spent with clients and automated invoices, which can speed up billing and make disputes less likely.
Everything you need to control cost
Webfleet's workflow management software comes with a range of features to help decrease your vehicle's total cost of ownership, using rich data from vehicle integration.
As well as receiving regular maintenance schedule alerts, you're automatically notified when a vehicle shows signs of malfunction. Then you can plan maintenance before a costly breakdown occurs. You can also monitor fuel consumption to identify driving behaviour that's pushing up costs.
Driving behaviour feedback and analysis
With analysis of driving behaviour, Webfleet gives you the information you need to improve your workflow management and optimise your driver's performance in the field.
Active driver feedback and advice is displayed on the PRO Driver Terminal in a way that won’t disturb your drivers. This helps them remain safe on the road, maintaining a good reputation for your business.
Learn more about OptiDriveYour operation workflow at-a-glance
Webfleet is constantly providing data to help you manage your workflow and improve your business processes.
With accurate information on time spent on location, order status, trip information, working times and driver performance, amongst many other facts and figures, you can clearly judge what areas of your operation need to be developed.
Customise and integrate
You can easily integrate other business applications with Webfleet to get exactly the solution you need. For example, synchronise with CRM and billing systems and get a more complete view of essential data that reduces administration work.
Using the PRO 8275 Driver Terminal, you can customise workflow management further. It handles activities like vehicle checks and delivery data capture via barcode scanning and digital signature in combination with 3rd party applications. All of your data is then stored in one system.
Manage your fleet operations on the go
You don't need to be at your desk to manage your fleet. With Webfleet Mobile, it's all right there in the palm of your hand.
Features:
- Real-time vehicle and asset tracking
- Two-way communication
- Trip management
- Dispatch new orders and jobs
- Notifications and alerts
Free ebook: why companies are digitising the workflow
Get exclusive insight into how companies like yours are:
Bundles for workflow management
Don’t know which workflow management solution best fits your needs? Webfleet offers a TOTAL bundle to give you all the efficiency and productivity benefits you need in one package. Whether you want to optimise driver communication or end-to-end workflow management, we have you covered. A one-time installation minimises vehicle downtime, speeding up your return on investment.
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