Workflow Management

Manage your workflow, improve customer service and get more jobs done

Connect our Webfleet solution with a PRO Driver Terminal and get all the valuable information you need about your orders and drivers. Our system supports seamless commu­nic­ation with your team in the field and helps you to streamline your workflow management. The net result? Happier customers and more jobs done.

Webfleet's workflow management software helps you

Optimise order management workflow and complete more orders

Keep your drivers and customers happy

Provide best-in-class ETAs* for customers

Stay flexible in planning, so you can adapt to the unexpected

Reduce time spent on admin­is­tration tasks

Integrate with other business applic­a­tions to get the ideal system for your workflow management

Our workflow management software's key features

Dynamic order dispatch and workflow management

Webfleet helps you identify the best suited driver for each job using smart scheduling and dispatch with order status, vehicle status and award-winning traffic info.

Order Optim­isation** optimises your sequence of visits in one click. This helps you to plan smarter, reduce mileage, serve your customers better and get more orders done.

Dynamic order dispatch and workflow management
Seamless commu­nic­ation

Seamless commu­nic­ation

Send jobs and order instruc­tions straight from your office to your driver’s PRO Driver Terminal. The terminal then reads the message aloud to avoid distracting the driver.

You stay connected with your team in the field, getting regular updates on order status and ETAs, so you can react dynamically to unexpected events.

Best-in-class ETAs

Webfleet’ award-winning traffic information helps you give more accurate ETAs to customers.

Profes­sional Navigation uses a complex network of live traffic data and advanced algorithms to help your drivers avoid traffic, improve their workflow and get to the job on time.

Best-in-class ETAs
Automated processes and reporting

Automated processes and reporting

Webfleet's workflow management software takes distracting, time-con­suming manual tasks off your plate. Logbook with real-time odometer and working time regis­tration are both automated, for more accurate reporting and less time spent on admin­is­tration.

Meanwhile, you get job-by-job insight with accurate time spent with clients and automated invoices, which can speed up billing and make disputes less likely.

Everything you need to control cost

Webfleet's workflow management software comes with a range of features to help decrease your vehicle's total cost of ownership, using rich data from vehicle integration.

As well as receiving regular maintenance schedule alerts, you're automat­ically notified when a vehicle shows signs of malfunction. Then you can plan maintenance before a costly breakdown occurs. You can also monitor fuel consumption to identify driving behaviour that's pushing up costs.

Everything you need to control cost
Driving behaviour feedback and analysis

Driving behaviour feedback and analysis

With analysis of driving behaviour, Webfleet gives you the information you need to improve your workflow management and optimise your driver's performance in the field.

Active driver feedback and advice is displayed on the PRO Driver Terminal in a way that won’t disturb your drivers. This helps them remain safe on the road, maintaining a good reputation for your business.

Learn more about OptiDrive⁠

Your operation at-a-glance

Webfleet is constantly providing data to help you manage your workflow and improve your business processes.

With accurate information on time spent on location, order status, trip information, working times and driver performance, amongst many other facts and figures, you can clearly judge what areas of your operation need to be developed.

Your operation at-a-glance
Customise and integrate your workflow management

Customise and integrate

You can easily integrate other business applic­a­tions with Webfleet to get exactly the solution you need. For example, synchronise with CRM and billing systems and get a more complete view of essential data that reduces admin­is­tration work.

Using the PRO 8275 Driver Terminal, you can customise workflow management further. It handles activities like vehicle checks and delivery data capture via barcode scanning and digital signature in combination with 3rd party applic­a­tions. All of your data is then stored in one system.

Manage your fleet operations on the go

You don't need to be at your desk to manage your fleet. With Webfleet Mobile, it's all right there in the palm of your hand.


  • Real-time vehicle and asset tracking
  • Two-way commu­nic­ation
  • Trip management
  • Dispatch new orders and jobs
  • Notific­a­tions and alerts
More about Webfleet Mobile⁠
Manage your fleet operations on the go
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Why companies are digitising their workflow

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How are companies like yours using automation and digit­isation to cut costs and boost performance?

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Choose the perfect solution for your work order process

On-the-Go workflow management


Plug and go. Ideal for temporary vehicles or drivers that need to manage orders and workflow.

Standard workflow management


The essential workflow vehicle management solution. Ideal for SME businesses with fleet and field teams.

Advanced workflow management


Profes­sional workflow, route optim­isation, job dispatch and scheduling. Ideal for corporate fleets with a large amount of orders to handle.

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For the company that needs a perfectly tailored solution to optimise their specific workflow.

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* ETA = estimated time of arrival** Order Optim­isation requires an additional feature subscription.