Workflow Management system Webfleet

Helping you to manage your workflow, improve customer service and get more jobs done

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Workflow Management system Webfleet

Helping you to manage your workflow, improve customer service and get more jobs done

driver cau left space widedriver cau left space widedriver cau left space widedriver cau left space widedriver cau left space widedriver cau left space wide

Connect our Webfleet workflow management solution with a PRO Driver Terminal and get all the valuable information you need about your orders and drivers. Our trans­port­ation management system supports seamless communication with your team in the field and helps you to streamline your workflow management. The net result? Happier customers, increased efficiency and more jobs done.


Explore our workflow management solutions

Professional navigation

Professional navigation

Stay on the fastest routes and get more jobs done with best-in-class navigation and live traffic updates

Order dyspatching and optimisation

Order dyspatching and optimisation

Boost productivity and improve customer satisfaction with efficient order scheduling and tracking

Scheduled maintenance

Scheduled maintenance

Stay on top of your fleet's maintenance tasks with advanced vehicle diagnostics to help you increase safety and reduce costs


Tools and apps for workflow management

Driver terminals

Professional Driver Terminals
Driver terminals

Optimise your fleet with navigation, communication and reporting tools

Operations management app

Operations management app

Stay connected to your vehicles, drivers and assets even if you're working on the go

Workflow management app

Workflow management app

Digitise your workflow and improve efficiency with one mobile app for your drivers

Vehicle inspections app

Vehicle inspections app

Makeyour drivers’ daily vehicle inspections easier

Workflow management software helps you

Optimize order management workflow and complete more orders

Keep your drivers and customers happy

Provide best-in-class ETAs* for customers

Stay flexible in planning, so you can adapt to the unexpected

Reduce time spent on admin­is­tration tasks

Integrate with other business applications to get the ideal workflow management system for your workflow

Workflow management key features

Dynamic order dispatch and management

Webfleet helps you identify the driver best suited for each job using smart scheduling and dispatch with award-winning TomTom Traffic, order status and vehicle status.

The Order Optimisation feature** optimises your sequence of visits in one click, with the aim of reducing mileage and time spent on the road. This all helps you to plan better, get more orders done and improve on-site services.

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Seamless communication

Simplify your order workflow and save time by sending jobs and order instructions straight from your office to your driver’s PRO Driver Terminal. The terminal reads the message aloud to avoid distracting the driver.

You stay connected with your team in the field, getting regular updates on order status and ETAs, so you can react dynamically to unexpected events.

Best-in-class ETAs

Webfleet enables you to to give more accurate ETAs to your customers based on TomTom’s award-winning traffic information.

Professional Navigation uses a complex network of live traffic data and advanced algorithms to help your drivers avoid traffic, improve their workflow and get to the job on time.

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Automated workflow management processes and reporting

Webfleet's workflow management software takes distracting, time-­con­suming manual tasks off your plate. Logbook with real-time odometer and working time registration are both automated, for more accurate reporting and less time spent on admin­is­tration.

Meanwhile, you get job-by-job insight with accurate time spent with clients and automated invoices, which can speed up billing and make disputes less likely.

Everything you need to control cost

Webfleet comes with a range of features to help decrease your vehicle’s total cost of ownership, using rich data from vehicle integration.

As well as receiving regular maintenance schedule alerts, you’re automatically notified when a vehicle shows sign of malfunction. This way, you can plan maintenance before a costly breakdown occurs. You can also monitor fuel consumption to identify abnormal usage or identify areas where driving style can be improved to reduce insurance premiums.

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Driving behaviour feedback and analysis

By offering analysis on driver behaviour with OptiDrive score, Webfleet gives you the information you need to optimise your driver’s performance in the field.

Active driver feedback and advice is displayed on the PRO Driver Terminal in a way that won’t disturb your drivers. This helps them remain safe and reliable on the road, maintaining a good reputation for your business.

Learn more about OptiDrive⁠

Your operation workflow at-a-glance

Webfleet is constantly providing data to help you improve your business processes.

With accurate information on time spent on location, order status, trip information, working times and driver performance, amongst many other facts and figures, you can clearly judge what areas of your operation need to be developed.

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Customise and integrate

You can easily integrate other business applications with Webfleet to get exactly the solution you need. For example, synchronise with CRM and billing systems and get a more complete view of essential data that reduces admin­is­tration work.

Using the TomTom PRO 8275 Driver Terminal, you can customise workflow management further. This device handles activities like vehicle checks and delivery data capture via barcode scanning and digital signature in combination with 3rd party applications. All of your data is then stored in one system.

Manage your fleet operations on the go

You don't need to be at your desk to manage your fleet. With Webfleet Mobile, it's all right there in the palm of your hand.

Features:

  • Real-time vehicle and asset tracking
  • Two-way communication
  • Trip management
  • Dispatch new orders and jobs
  • Notifications and alerts of your vehicles
More about Webfleet Mobile⁠
mobile apps
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Choose the perfect solution to suit your work order process

Standard

The essential workflow and vehicle management solution - ideal for SME businesses with fleets and field teams.

Advanced

Professional workflow, route optimisation, job dispatch and scheduling– ideal for corporate fleets with a large amount of orders to handle.

Expert

For the company that needs a perfectly tailored solution to optimise their specific workflow.

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* ETA = estimated time of arrival** Order Optimisation requires an additional feature subscription.

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