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Fireline Corporation

Fireline Corporation has been providing fire protection services to commercial clients since 1947. Based in Baltimore, Maryland, the company's 100 technicians each spend at least eight hours a day on the road servicing clients and responding to emergencies.

Among the company's chief concerns is their technicians' driving habits. Not only are they Fireline's most visible ambassadors, making their behavior a reflection on the company, but their choices - from speeding, to hard steering or braking to extensive idling times - can cost money in terms of increased maintenance, repair and fuel expenses. The company turned to Webfleet Solutions for a fleet management system that would provide better visibility.

Fireline chose the LINK 300 for its fleet of 100 service vehicles. Right away the ease of use and more accurate picture of what was happening with our vehicles began paying off, according to Gibb. All of our vehicles are marked with an 800 number, so other motorists can report trucks that aren't being driven safely. We used to get at least three of those calls a month. Since deploying the TomTom solution in the fall of 2011, we haven't gotten any.

With greater visibility into where and how vehicles are being driven, Fireline can proactively approach technicians about their driving habits, and take action before things become problematic. Gibb and his team regularly speak with drivers and work with them to put safety first. He explains, We're now seeing real compliance with our 'one negative driving event per day' standard and are pleased with the positive reaction from our drivers. In addition, the company has significantly reduced idling time in the vehicles, which costs money in used fuel. TomTom's system has allowed management to measure time spent with the motor running and proactively address it with drivers, resulting in idling times of less than 30 minutes per vehicle per day across the board.

Overall, according to Gibb, Working with TomTom has resulted in far more visibility into our fleet, which allows us to better manage an important asset for the company. We're seeing a lot less of the behaviors that can translate into higher costs, and improving safety standards for our drivers. And we always know where they are, which has come in handy on a few occasions where we were able to get help on the way in a hurry.

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Karebo Group

The Karebo Group catapulted its business to delivering high-end, turnkey engineering solutions faster and more efficiently after adopting Webfleet Solutions’ fleet management system, reducing wastage and leading to increased profits.

The Company

Karebo Group provides dynamic professional services and products to the energy sector. The company’s core business focuses on specialised equipment supply, renewable energy solutions and energy efficiency covering the residential, commercial and industrial sectors.

The Karebo team has a long-standing and proven track record in the energy market and its in-depth knowledge and experience enables the company to offer innovative and superior solutions to the market.

The group comprises: Karebo Systems, a technical engineering specialist Karebo Engineering Karebo Projects Karebo Lighting

The Challenge

A depressed economy had put pressure on capital expenditure related to projects that Karebo specialised in. This, along with rising transport costs meant potential customers were less likely to commit to a project that could experience ballooning costs.

Failure to guarantee that goods and people arrive on time means that other aspects of a project are further delayed in a knock-on effect that results in runaway budgets.

In the past, Karebo outsourced its logistics function. However, over time it came under pressure to demonstrate to current and potential clients that it could maintain the tightest control on project schedules by ensuring that transportation is as efficient as possible.

The Solution

Karebo Group’s value proposition is to always deliver within time and budget, with a full customer commitment to consistent delivery on contracts. In 2015, to enable the most efficient turnkey projects and service, Karebo Group began managing its own fleet.

We’ve learnt the benefits of controlling the entire value chain, says Ravi Govender, owner at Karebo Group. However, this meant we needed to employ a system that would empower us to make the best resource allocations and monitor driver behaviour based on precise data – a system that is easy to monitor and flexible enough to respond to sudden changes in project scopes.

In order to keep our operating expenses as lean as possible, it was essential that we worked with suppliers who took the time to understand our business and our unique needs, he says. We chose Webfleet Solutions’ WEBFLEET system after a lengthy evaluation process.

In the three years since Karebo first adopted Webfleet Solutions’ WEBFLEET system, the company has reaped the full benefits of using a comprehensive system.

WEBFLEET’s features include loading orders, geofencing, tracking and reporting, all of which have helped to optimise routes so that the teams can service more customers and increase productivity. The order dispatch features via navigation devices enable teams to keep to their schedules, while address-visit reports create more efficiency by eliminating unnecessary visits to the same locations.

The onboard navigation system also assists in communicating with teams through a messaging service — teams can message the head office if they need immediate help in making corrections to addresses or if vehicles need maintenance. The head office also has a full view of the location of all of its teams across Africa at any time.

According to Ravi, Webfleet Solutions has played a significant role in the overall business, not just in terms of monitoring vehicles, but on bottom line costs as well.

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Corporate Solutions

The Company

Birmingham-based logistics specialists Corporate Solutions provide bespoke warehousing and distribution services for some of the UK's largest retailers, including Smurfit Kappa, Lidl and Vax.

The company runs a fleet of 100 44 tonne HGVs, fulfilling 60,000 temperature controlled and ambient deliveries and travelling 10 million miles every year – with less than 4% empty running.

We are passionate about technology at Corporate Solutions, says Stuart Payne, Commercial Director. It lies at the heart of our client offering, allowing us to reduce distribution costs and carbon footprint while improving service.

The Challenge

Checking the validity of fuel card activity was proving very time-consuming and both accuracy and effectiveness were limited.

Before we moved to the integrated solution, the accounts and operations team had to literally check thousands of individual fuel card transactions manually every year for accuracy, explains Stuart. It was a painstaking and laborious process and one still prone to human error, despite the effort involved.

The Solution

Having installed the Webfleet Solutions WEBFLEET solution across the fleet in 2014, the company decided to enhance the service by introducing BP FleetMove Pro. The new integrated approach combines vehicle location, fuel consumption, driver behaviour and vehicle maintenance data from TomTom WEBFLEET, with BP fuel card information to give full visibility of how fuel is being used across the entire fleet in one, easy-to-use interface.

Data is updated every 15 minutes and delivered via one convenient single software interface, with no need to download any spreadsheets.

As the software shows fuel levels alongside vehicle location and transactions, it helps to identify potential fuel card misuse or fraud.

Now we automatically get fuel card exception reports which highlight at a glance if there is an anomaly which might indicate fraudulent card use, says Stuart.

This could be an employee filling up with fuel in excess of their vehicle fuel tank’s capacity, topping up before the corresponding mileage has been driven or using their card to buy fuel when the relevant vehicle is at a different location. In each case, Stuart's team will get an alert via email or text and it will appear as an anomaly case in the reporting.

Driving behaviour scores are calculated by WEBFLEET’s integral OptiDrive 360 functionality, which gives drivers in-cab feedback and advice on a number of key indicators affecting fuel efficiency, including speeding, idling, sudden braking and harsh steering.

Together with mpg figures, the score forms the foundation for the company’s driver bonus scheme, with drivers rewarded for safer and more efficient performance on the road.

The company's commitment to improving driving style has reaped notable rewards. The average OptiDrive score has improved from 8.2 to 9.1 over 2 years, helping to push mpg performance across the fleet up by 9.2% and to cut fuel costs by 8.1%.

Being able to compare how employees are driving with how they are using their fuel card is also highlighting the reasons behind fuel usage patterns. A low mpg, for example, might be attributable to journeys in built-up locations, or it might be caused by harsh, inefficient, driving which needs addressing through the company's ongoing driver training programme.

WEBFLEET alerts will also notify Stuart when any of the dashcam cameras are no longer working, helping to plug any evidence gaps for insurance claims.

Integration with the incumbent routing and scheduling system means that, as well as sending order and route instructions to each driver terminal, Stuart will soon be able send his drivers directions to the most appropriate BP stations on each route to help them get the best fuel deals.

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