A solution that does everything without costing the earth.

The Company

The Company

Devon Freewheelers is an emergency voluntary team of riders, drivers, call handlers and fundraisers that deliver essential whole blood and other medical samples for testing 24/7 to NHS hospitals, and patients. The charity’s 41-strong fleet includes bikes, cars, 4x4s and ambulances.

The Challenge

The Challenge

In recent years, Devon Freewheelers has seen an increased demand for its services, putting increased pressure on staff to balance high service levels with operational administration.

The challenges include retaining robust lines of communication, ensuring vehicles are in the right place at the right time, and that they’re also effectively maintained.

When the charity was first set up, a mixture of digital and paper-based systems were used to manage vehicles and workflow.

This was inefficient, resulting in extra administration, operational headaches and the duplication of data, said John Conway, Devon Freewheelers’ Operations Manager.

We needed a technology-driven solution that could help us to achieve our KPIs and streamline our operation.

The Solution

The Solution

An integrated solution combining the Webfleet fleet management platform from Webfleet and FleetCheck from Auto Electrical Services (AES) was chosen for efficient workflow, order management and compliance reporting. The solution was deployed and implemented by AES, an official Webfleet partner.

With Webfleet and FleetCheck we found a solution that would do everything we wanted without costing the earth, said Conway.

Devon Freewheelers found the perfect fleet management solution with these components1:

Track real-time vehicle location & driving behaviour.
PRO Driver Terminals help your drivers avoid traffic and arrive on time. They also feature job workflow management, working hour regis­tration and much more.

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1 It is possible that the device the customer uses has been phased out and has now been replaced by its successor

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