Electronic proof of delivery (ePoD)

Sign, snap and sync proof with your jobs. Go paper free.

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Cut paperwork and track proof of delivery or service with the ePoD feature in the Work App. Enable your drivers to link signatures, photos and notes to planned jobs and get notified of new attachments in real time. Access all proof with ease via Webfleet or API — easily shareable with customers to accelerate the order-to-cash process.

Seamlessly sync jobs with proof of execution

Assign jobs to drivers through the Work App with full ePoD integration. Keep everything connected, traceable and centralised by digitally attaching signatures, photos or notes to each order. Set prompts for drivers to capture proof of delivery as part of their workflow— let no jobs go undocumented.

Proof alerts and access, all in one place

View all scheduled jobs in the order module with a dedicated column to track proof of delivery status. Receive real-time alerts in Webfleet or via email as each step is completed. Instantly access all proof of delivery details—including signatures, photos, and notes—right from your dashboard.

Keep customers informed, every step of the way

Improve customer experience by sharing delivery details with clients. Keep an organised record by downloading a PDF summary of each completed order with timestamps, order details and attached delivery proof. Store and access all details digitally via Webfleet or API. Go paper free to skip manual searches and speed up your order-to-cash process.

Frequently asked questions

What is electronic proof of delivery (ePoD)?

EPoD is a digital system that confirms delivery of product or service using an app or mobile device instead of paper delivery notes.

It records key delivery details such as time, location, recipient signature and on-site photos in real time.

This enhances traceability and helps businesses maintain a secure, verifiable delivery record.

What are the advantages of using ePoD technology?

It increases accuracy, reduces human error, ensures real-time tracking, boosts customer satisfaction and improves transparency.

EPoD also accelerates invoicing by instantly confirming completed deliveries.

It helps reduce disputes, returns and administrative overhead.

How does ePoD improve logistics and delivery processes?

EPoD automates data capture, speeds up documentation, reduces administrative work and provides real-time updates.

It enables better resource planning and improves delivery efficiency.

Managers can make faster, data-driven decisions to optimise routes and reduce costs.

What features should I look for in an ePoD system?

Look for real-time tracking, signature capture, photo proof, integration with ERP/CRM/TMS systems and a user-friendly interface.

Scalability, secure cloud storage and reporting functions are also key.

The system should work across devices and support compliance with data protection regulations.

Which industries can benefit from ePoD?

Logistics, retail, e-commerce, field services, healthcare and construction companies all benefit from faster, more accurate delivery confirmations.

It’s particularly valuable for sectors relying on time-sensitive or high-value deliveries.

Any industry with a mobile workforce or delivery chain can improve visibility and performance with ePoD.

Digital delivery proof — convenient for drivers, comfortable for customers

Drivers can access the Work App and ePoD directly from driver terminals.

Work App and ePoD also come pre-installed on:

PRO M

A rugged all-in-one device ideal for vans and small vehicles

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Can connect to LINK 245, LINK 740.

PRO X

The unique professional tablet for HGV and van fleets